Accessibility Statement

This website is owned and updated by the busines it represents. This statement’s aim is to allow for as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is available with an integrated screen reader plugin Browsealoud.
  • the website is available with an integrated screen reader plugin.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • functionality inserted into the website via iframes

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call us:

Tel: 0116 287 1230

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

THE PARKS MEDICAL CENTRE
340 Aikman Avenue,
Leicester,
Leicestershire
LE3 9PW

Tel: 0116 287 1230

Report all accessibility issues via calling 0116 287 1230.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

We don’t control the content the owner of the website has added.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We don’t control the content the owner of the website has added.

Content that’s not within the scope of the accessibility regulations

Facebook

Facebook iframe has inline styling and no description. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

The information is from third-party software and added via an iframe on to our site.

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third-party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 28th August 2020. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

The WAVE extension highlights a lot of invalid errors, such as links without text. These links are icons/images and are a false positive.

We tested:

Our website:

  • all templates
  • all default colour combinations available via the platform
  • all plugins and widgets

This statement was prepared on 14th September 2020. It was last updated on 14th September 2020.

Site by Nesbitt Web