The Parks Medical Centre has been offering online booking and cancelling of appointments as well as requesting repeat medication since April 2015.
The practice sends and receives medical records electronically via GP2GP transfer.
From 31st March 2016 you can access the following on line:
The access to these services will be granted in accordance with the NHS guidelines. You must familiarise yourself with these guidelines.
How to use the On Line Services
Routine appointments can be booked up to 7 days in advance with a GP or the nurse
Blood tests should only be booked into a ‘Phlebotomy’ clinic with the nurse as they can only be carried out in the morning
Urgent appointments cannot be booked online – you will need to telephone the surgery.
You can cancel your appointment online 24 hours a day up to 2 hours before your appointment. Please be aware that access will be removed if you fail to turn up for appointments that you have booked online.
You can order your repeat medication online 24 hours a day. You must allow 2 working days for this to be processed. No acute medication can be ordered. Please be aware that requesting medication via the free text box will not be authorised. You will need to request them in writing or via a pharmacy of your choice.
You will be able to see your coded records from the date you request access. Historical data will not be available.
To access the on-line service you will need to register your interest at the surgery. To do this you need to complete an on-line access registration form, stating which services you would like to access. This form can be downloaded below or obtained at reception.
You also need to read and keep the on-line access leaflet which can be downloaded below or obtained from reception. Once you have completed your registration form you will need to bring it in person, along with some photo ID, to reception where your request will be assessed.
If access is agreed this will be processed and you will need to collect your username and password from reception.
We have the right to refuse or withdraw access if we think it is not in your best interests. If this is the case we will discuss it with you. Further information is available in the leaflet and FAQ’s below.