Your GP practice is open: but you will notice some differences
Along with all GP Practices in Leicester, Leicestershire and Rutland, we are delivering the covid vaccination programme. This is the biggest immunisation programme in the history of the NHS in response to one of the most serious challenges to public health the world has faced. This vital work will prevent thousands of people suffering serious illness or hospitalisation. We are proud to be involved in this essential work.
We also know that our patients continue to need our help with all the usual health care needs they have. So, although we are very busy we remain open to provide the care you need. It’s important to:
However, during this busy time and with Covid still a significant threat to people’s health we ask for your ongoing co-operation and understanding to help us help you. This means:
Thank you very much for your continued support and please continue to follow the public health advice and stay safe during this pandemic.
Your GP Practice Team
All consultations with a GP will be by telephone or video in the first instance. Please ensure you provide a correct contact number for the GP to ring you back on.
If the GP wants to see you face to face they will give you a date and time during the telephone call.
If you have any Covid-19 symptoms DO NOT attend the surgery.
All scheduled face to face appointments will be booked by a GP following a telephone consultation as above.
Please do not blame the reception staff if they are not able to book you an appointment on demand. We are working hard to protect our staff and patients from Covid-19 and all procedures must be followed.
If you have any symptoms of Covid-19 DO NOT attend the surgery.
If you are too ill to attend the surgery you should call us as early in the day as possible to allow us to organise the services we provide for that day.
Sometimes, a telephone consultation may be appropriate, in which case please leave a contact number.
Following a telephone consultation you may be asked to attend the surgery where we have access to more facilities to treat you.
Lack of transport is not a valid reason to request a home visit.
Repeat Prescriptions can be requested using the following methods
Telephone requests are NOT accepted
Please allow 48 hours for your repeat prescription to be issued.
Remember that at weekends and on Bank Holidays it will take longer than 48 hours.