All consultations are by appointment only
Please arrive promptly. If you no longer need your appointment please remember to cancel it as someone else may be able to use that appointment time.
You can cancel up to 2 hours before your appointment via TPP Online or the NHS App if you are registered to do so. Alternatively you must telephone the surgery at least an hour before to allow someone else to use the appointment.
Routine appointments can be booked up to 7 days in advance, either at reception, by telephone or on-line via TPP Online or the NHS App if you are registered to do so.
Telephone consultations and assessments can also be provided outside the routine and same day clinics.
Urgent Appointments: Patients who are too ill to wait for a routine appointment may be offered a Same Day Appointment. Please book these appointments as early as possible so we can plan the Practice daily work. These can only be booked on the day.
Online Consultations: Please register with Engage Consult to send us queries online Engage – Connect Services
If you are too ill to attend the surgery you should call us as early in the day as possible to allow us to organise the services we provide for that day. Sometimes, a telephone consultation may be appropriate, in which case please leave a contact number. Following a telephone consultation you may be asked to attend the surgery where we have access to more facilities to treat you.
Lack of transport is not an acceptable reason to request a home visit.
If you request a telephone or video appointment please ensure you provide a correct contact number for the GP to ring you back on.
If the GP wants to see you face to face they will give you a date and time during the telephone call.
If you have any Covid-19 symptoms DO NOT attend the surgery.
The Practice is open Monday – Friday 08:00 – 18:30.
If the surgery is closed and you need medical assistance please use the following:
Repeat Prescriptions can be requested using the following methods
Telephone requests are NOT accepted
Please allow 48 hours for your repeat prescription to be issued.
Remember that at weekends and on Bank Holidays it will take longer than 48 hours.
We are accepting new patient registrations for residents within our practice boundary who are not currently registered with a GP. A map of our boundary can be found on the board in the entry corridor of the practice.
We currently do not accept patients who are not resident within our practice area.
How to register
Come to reception and collect a registration pack. This needs to be taken away and all the relevant forms completed.
**Please do not ask for a pen as we are not giving them out due to Covid**
Once completed, all patients over the age of 16 need to attend in person, with their forms, photo ID and proof of address.
You will be asked to use the machine in the waiting room to record your height, weight and blood pressure which will be added to your record by the nurse. If you need an appointment based on this information you will be contacted.
If you have a Long-Term Illness of regular medication, please inform reception and they will book you an appointment for a new patient check.
Homeless Patients/Patients without ID
If you are currently homeless you are still able to register with a GP.
You can give a temporary address, such as a friend’s address, a day centre or the GP surgery address. Please speak to reception if you have any questions.
You do not need proof of ID to register with a GP, but it might help if you have one or more of the following:
The following websites outline patients rights and responsibilities: